A fantastic opportunity to join a dynamic team and contribute to the success of the business centre. If you're an experienced Administrator looking to work part-time and can start quickly, please apply today.
The Client
Our client provides office rental space, hot desks and comprehensive management services to our clients. Our Centre’s serve as a physical presence for our company, offering a professional environment for entrepreneurs, working parents and employees.
The Role
They are now seeking an experienced Business Centre Administrator who will play a vital role in ensuring the smooth operation of their Centre. Your responsibilities will include managing office bookings, handling client enquiries, and performing administrative tasks as well as assisting in the hosting of events.
Key Accountabilities:
Office Management:
- Create a welcoming atmosphere for visitors and clients by greeting them professionally and aiding as needed.
- Ensure meeting rooms, common areas, and other facilities are clean, organised, and properly maintained.
- Monitor office supplies and place orders when necessary, ensuring an adequate stock is maintained.
- Ensure that kitchen and toilets facilities are kept clean.
Reception Duties:
- Answer phone calls, emails, and other forms of communication promptly and professionally.
- Direct enquiries to the appropriate person or department, ensuring efficient resolution of client concerns.
- Provide information to clients and visitors about office services, facilities, and rental options.
- Handle incoming and outgoing mail, packages, and deliveries, ensuring proper distribution.
- Assist with evening bookings where necessary, greeting clients and offering refreshments where required.
Office Bookings:
- Manage the booking process for office space rentals, meeting rooms, and other facilities.
- Maintain an up-to-date calendar of bookings and ensure all reservations are accurately recorded.
- Coordinate with clients to confirm booking details, including room setup requirements, catering, and other additional services.
- Ensure timely invoicing and follow-up on outstanding payments related to office bookings.
Client Administration:
- Assist with general client administrative tasks such as data entry, document preparation, and record keeping.
- Maintain and update client information in the database, ensuring accuracy and confidentiality.
- Prepare and distribute reports and other documentation as required.
- Support the management team with special projects and ad hoc administrative duties.
Opening and Closing Duties:
- Open the premises when required.
- Secure the premises at the end of the day by ensuring all doors and windows are locked, alarms are activated, and lights are turned off.
- Conduct routine security checks to ensure the safety and integrity of the facility.
- Assist with ensuring compliance with health and safety regulations within the office.
The Candidate
- Excellent verbal and written communication skills.
- Strong organisational and multitasking abilities.
- Proficient computer skills, including MS Office Suite and office management software.
- Attention to detail and a high level of accuracy in handling administrative tasks.
- Ability to handle multiple enquiries and tasks simultaneously while maintaining professionalism.
- Customer service-oriented approach with a friendly and professional demeanour.
- Ability to work independently with minimal supervision and as part of a team.
The Terms
- This role is being offered on a temporary contract working through Ten2Two.
- A pay rate of £12-£13 per hour is available to the successful candidate.
- You will ideally work 1-5pm, Mon-Fri with some additional flexibility to attend occasional events.
- The role is based at the Business Centre based in Hemel Hempstead
- You must able to start at short notice.
If you are an experienced Administrator looking for a new challenge, please apply today.