We're looking for an enthusiastic group bookings manager, with experience in making complex travel arrangements. This is a lovely role working for a small, specialist travel company.
Overview
Our client is a specialist tour operator organising group tours for 50 years. They are a family run business with 9 members of staff. A long standing team member will be retiring in February 2025, therefore the client is seeking a new Group Bookings Manager. This is a tight knit team of three, working together to deliver interesting itineraries.
The Role
- This is an existing role working in a team of three, where each person is responsible for looking after their assigned groups.
- Once the booking request has been made by a client, the individual will be responsible for sourcing hotels, flights, coaches and add-ons.
- They will create the price and manage the bookings, liaising regularly with the client to manage the process through to payments and ongoing updates to the booking.
- There is very little requirement to travel.
The Candidate
- Must have previous experience making travel arrangements (for example previous experience gained in the travel industry, or as a PA or events manager).
- Competent using MS Office (particularly Word, Excel and Outlook) and with CRMs in general.
- Excellent customer service skills.
- Excellent communication skills, verbal and written.
- Happy to roll your sleeves up and help out where needed in this small team.
The Terms
- Salary up to £30k FTE* (Dependent on Experience)
- Min 30 hours per week (up to full-time, which is 35 hours), please indicate your preferred working pattern on application.
- Location - This is an office-based role near Sevenoaks. The office is close to a station and also has free parking.
- 20 days holiday, plus bank holidays. In addition the company closes between Christmas and New Year.
- NEST Pension
If you are confident making complex travel arrangements, have an acute eye for detail and are looking for a friendly small business to join, please apply using the button below
*Full time equivalent – actual salary will depend on hours worked
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