Are you a commercially minded sales professional who enjoys building relationships, spotting opportunities, and keeping things moving at pace? This is a fantastic opportunity to join an innovative technology business in a varied and impactful part-time role where your contribution will be highly valued.
Our Client
Our client is an award-winning technology company specialising in modelling, simulation, data science and AI. They partner with organisations across sectors including Defence, Aerospace, Utilities and Infrastructure, helping clients solve complex challenges and make smarter decisions through advanced technology solutions.
The Role
Our client is looking for a proactive, organised, and tech-savvy Internal Sales Coordinator with a specific focus on simulation software. This is a pivotal role designed to bridge the gap between inbound product sales enquiries and high-value consultancy.
You will be the first point of contact for leads generated through the organisations strategic technology partners and marketing efforts. Your goal is to qualify leads, manage transactional sales and upselling, ensuring the existing client base remains engaged and supported throughout the year.
Key Responsibilities
- Lead Response & Qualification: Act as the "rapid responder" for all inbound leads. You will work closely with the CSMO to ensure every inquiry is handled efficiently and professionally.
- Solution-Led Upselling: Identify opportunities where a simple inquiry could benefit from deeper consultancy. You will be responsible for qualifying these "solution-led" leads and handing them over to the CSMO.
- Transactional Sales: Directly manage inbound transactional sales, upselling of training days and maintenance packages to existing and new clients. Identifying and project managing small value add sales, identifying larger solution led opportunities and passing them over to the CSMO.
- Client Engagement & Retention: Utilise marketing tools and AI-driven workflows to keep transactional customers engaged. You will ensure that when maintenance renewals come around a year later, the relationship is "warm" rather than a cold call.
- Lead Intelligence: Research and identify key stakeholders and "names of interest" within inbound lead organisations to help tailor approach.
- CRM Excellence: Maintain an impeccable standard of data hygiene by updating the CRM daily, ensuring the pipeline is accurate and transparent.
Skills & Requirements
Essential:
- Proven experience in internal sales support or account management is essential.
- Communication: Exceptional written and verbal communication skills; you must be comfortable engaging with technical stakeholders.
- Speed & Efficiency: A high "clock speed" - rapid response times are critical to success and brand reputation.
- Strategic Thinking: The ability to look beyond a simple request to identify higher-value upselling opportunities.
- Organisation: Strong organisational skills with the ability to manage multiple threads of conversation simultaneously.
- Detail-Oriented: High attention to detail, particularly regarding CRM entries and client requirements.
- Pipeline Basics: A solid understanding of the sales funnel and basic pipeline management.
Desirable:
- Experience working within a technology or software-led environment.
- Familiarity with simulation software (eg, AnyLogic)
- Familiarity with online tools (ie, HubSpot, Slack)
What’s on Offer
- Permanent part-time position
- Salary of £40k FTE* (£20k for 20 hrs/week)
- Performance-related bonus of up to £4k per annum
- 20 hours per week, 10am–2pm (or similar) Monday to Friday
- Fully remote role
- Supportive, inclusive and collaborative company culture
- Strong benefits package including 25 days holiday, leave purchase scheme, flexi-time, healthcare, childcare vouchers, workplace pension and EV scheme.
If you’re looking for a flexible role where you can combine relationship-building, sales support and commercial thinking within a highly innovative business, we’d love to hear from you.
*Full time equivalent – actual salary will depend on hours worked
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