Are you a confident operations / office all rounder? If you are highly process driven and enjoy rolling your sleeves up in a busy environment, please apply!
Our client is a driven and rapidly growing food ingredients company based in Sevenoaks, Kent; they are an ambitious business with an entrepreneurial culture looking to take the organisation to the next level.
Currently seeking an enthusiastic Operations Manager. The company’s continued expansion offers new challenges and an exciting opportunity to develop within a positive culture where learning and development is actively supported and promoted.
The Role
The Operations Manager assists the company in delivering professional, high-quality customer service, meeting the expectations and needs of customers. They facilitate the smooth and efficient running of all office/supply chain operations and manage the processing of all incoming sales, liaising with suppliers, customers and service providers.
- Inputting and managing data for products, customer and suppliers onto their systems (Unleashed and Xero).
- Managing the sales and purchase order process from initial entry through to invoicing and dealing with any associated queries from clients or internal team
- Managing sales and purchase contracts, keeping track of contract balances, alerting internal sales team when volumes are nearing exhaustion.
- Managing the logistics process with third party suppliers (such as warehouses/manufacturers/transport) this includes managing customers delivery expectations.
- Managing the order process which includes responsibility for monitoring progress and confirming delivery timescales to customer.
- Managing the response/resolution of any queries to customers' satisfaction.
- Overseeing stock control - reviewing and monitoring of goods held in warehouses and on the order inventory system.
- Total responsibility and accountability for tracking import declarations.
- Management of Customs entries process.
- Managing the invoice process, including overseeing sales invoices, assisting with sending Statement of Accounts and any debtor control.
- Managing the samples process.
- Preparation and compilation of KPI dashboard to present to General Manager monthly.
- Assist/support other members of the team with administration tasks as and when required.
The Candidate
Successful/ideal applicants will be keen to learn, show commitment, aptitude and have good communication skills, together with accuracy and attention to detail.
- High level of attention to detail essential.
- Have an organised approach, show efficiency and be solutions driven.
- Adept at using own initiative and taking ownership.
- A high standard of computer literacy (ideally experience in accounts systems, such as Xero)
- Friendly personality and a team player.
- Display versatility and have an adaptable approach to tasks.
- Comfortable working under pressure and to deadlines.
- Strong interpersonal skills including good written and verbal communication.
- Be proficient at multitasking.
- Due to location, candidates must be able to drive (hold current license) and have access to a car they can use to commute.
Terms
- A salary of £35k-£45k is available along with an exceptional working environment and stunning setting.
- This is a full-time role based mostly in the office, with Friday working from home.
This is a great opportunity for an operationally focused individual to be part of a friendly and positive team.
We're really good at keeping our job board up to date, so if the link for this role works, we are still accepting applications and we'd love you to apply.